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FREE SHIPPING on orders of €40 or more in the Netherlands / orders of €50 or more in the rest of Europe (Zone 1 only).

PROCESSING TIME

Products are sometimes made to order so please allow up to 5 days processing time. You will receive an email as soon as your product is dispatched. 

POSTAGE WITHIN THE NETHERLANDS

Candles will be delivered with a standard shipping rate of €6.95.
This cost is automatically applied at checkout when you enter your shipping address.

See post.nl for more details.

INTERNATIONAL POSTAGE

Candles will be delivered through the following standard International rates:

Europe 1 – €13.00

Europe 2 – €18.50

Rest of World – €24.30

This cost is automatically applied at checkout when you enter your shipping address.

See post.nl for more details and to identify which countries are classed Europe 1 and 2.

FREE SHIPPING

Free shipping is available on orders of €40 or more in the Netherlands and orders of €50 or more in the rest of Europe (Zone 1 only).

RETURNS AND EXCHANGES

We work extra hard to create high quality products that you’ll love. However, if for any reason you’re not happy with your purchase, please get in touch with us via the Contact page within 10 days of receiving your order. We will get back to you as quickly as possible with details on how to return the item(s) for either an exchange or refund. Items must be returned in the same condition in which they arrived, complete with all original packaging.

PACKAGING INFO

All candles are carefully wrapped in tissue paper and sealed with a sticker. Candles are then shipped inside strong, corrugated boxes with extra (eco-friendly) filling material to ensure they arrive safely. 

GIFT ORDERS

If your order is a gift, please let us know in the ‘Order notes’ section during checkout and we can remove the price details from the packing slip. We can also add a personal message. Please include your message in the ‘Order notes’ section during checkout.

CHRISTMAS ORDER DATES

Last order dates for Christmas 2018 are 17th Dec midnight. 

Please note that any orders placed after this date will be processed and shipped in the new year. 

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