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Terms of Use

The information contained within this document relates to the Proper Good online store located at www.proper-good.com trading as Proper Good B.V. By accessing any area of the www.proper-good.com website and/or placing an order on the website you agree to be bound by these Terms of Use.

If you purchase any products via this website, you are agreeing to Proper Good’s Terms of Trade

(see Delivery and Returns).


Product Descriptions

Proper Good attempts to be as accurate as possible. However, due to the handmade and natural elements of the products, Proper Good cannot guarantee that product descriptions or other contents of this site are accurate, complete, reliable, current or error-free.



Any material on this website is for informational purposes only and should not be regarded as advice. Information on this website should not be used without validating that information from appropriate sources and obtaining professional advice where it is prudent to do so. You should make and rely upon your own assessments and enquires to verify the accuracy and safety of the information provided. Proper Good will not be liable for any loss, damage, cost or expense incurred in or arising by reason of any person relying on the information on this website.

In addition, Proper Good does not warrant that the website itself is free from any computer viruses or other defects or that your access to the website will be continuous or uninterrupted. Proper Good accepts no liability arising from your access to this website.



All transactions are processed in Euros (€).

VAT is included in the price displayed for customers purchasing from within the European Union.



Proper Good is not liable for undelivered items due to incorrectly submitted address details. If you have made an error, please contact us as soon as possible to rectify the situation.


Privacy and Security

All personal information given at checkout, such as name, address and e-mail address, is kept securely and never passed or sold on to third parties. Proper Good does not store your credit card or bank information. Our payment gateway providers collect this information in an encrypted format via their secure server.

Proper Good engages all reasonable efforts to safeguard the security of your information. However, transmissions made on or through the Internet cannot be guaranteed to be entirely secure. Please contact your bank immediately if you become aware of any suspicious or unauthorised use of your account.


Cookie Policy

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. This data help us understand and analyse how well the website performs and where it needs improvement.

They do not collect any of your personal data. Of course you are free to decline cookies and you can still enjoy browsing our website. Should you accept your consent only applies to www.proper-good.com.


Intellectual Property

Unless otherwise stated, Proper Good owns the intellectual property rights in the website and material on the website. You must not reproduce, duplicate, copy or otherwise exploit material on this website without full written consent from its owners.


Third Party Websites

Proper Good may include links on this website to websites owned by other parties. Proper Good is not in any way responsible for the material contained on these sites, including advertising or products offered on these sites, nor is Proper Good responsible for any damage, offence or loss caused as the result of visiting these websites.


Company Details

Proper Good B.V. trading as Proper Good

KVK Number: 65292979

BTW Number: NL346518416B01



Proper Good may amend these terms and conditions at any time by publishing a revised version of the terms and conditions on this website.

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